Sony service centre experience

@ abhi.k4 - 29.01.13 - 06:57am
My Xperia U is just 2 months old and I am having some problems right from the day I bought like dead pixels and crackling sound. I had mentioned them here too and had written an email to Sony about, to which they replied to visit a service centre. Yesterday I got the time and I visited.There I told the guy that my phone has 5 dead pixels and he didn't even consider it as a problem. While I was arguing, another guy stepped in and listened to my problem. He checked one dead pixel and said that he

Ask for a replacement. Its been only 2months!! And btw its sony service center that deals wid the repairs, not the place where u bought.. ! If things go bad, file a complaint in consumer forum.. :-) * +

abhi.k4 29.01.13 - 06:33pm
Yeah.. The Sony service centre is going to get my parts replaced. But when I called to their customer care no. 180030002800 (I think it's for India only), they told me that you can replace it only in 7 days, later only the repairs. * +

kr1shna 30.01.13 - 01:04am
Well something is better than nothing ! :-) *