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Subject: BT Broadband Help?
Replies: 28 Views: 2174
mikewall 21.12.11 - 05:39am
Anyone out there please help? I've got a problem with BT broadband my connection drops randomly for about 5 seconds then reconnects. On our laptops it goes to local only, but our Xbox it kicks us off live which is a real pain! Had two engineer visits who say line is fine no problems! I've even got a spread sheet showing all the disconnects. This is taken from the home hub 3 event log! It's not the hh3 as over the last 6 months it's been happening I've used 5 different routers draytek vigor, * +
mikewall 21.12.11 - 05:40am
belkin n300, belkin n600 and hh2! Spoken to at least 30 tech support agents in India including George Michael! Taken my face plate off too many times! Last engineer actualy changed it for a dual bb and phone socket!!!! Yes I want to change bb supplier but think I need this sorting before I do! Any ideas? Thanks in advance!!! * +
mikewall 21.12.11 - 05:43am
One agent said going onto infinity should sort the issue but I'd then have to pay full price again and lose my loyalty discount! Paying only 25 for total broadband at the moment! Bt's customer service and tech support is shocking! Also does anyone have a uk number to contact BT? * +
lookrite 21.12.11 - 05:55am
From a landline: 0800 111 4567 From a mobile: 0330 123 4567. try them found them on there site * +
mikewall 21.12.11 - 06:00am
Got them go straight to India want try get thru to someone in uk!!! * +
lookrite 21.12.11 - 06:21am
giz a sec... ive got an app on my smartphone that converts 0800 numbers to normal landline numbers........ * +
lookrite 21.12.11 - 06:24am
0168-4392-574 (ring from landline) * +
mikewall 21.12.11 - 06:48am
I'll give it a try when I get home ta * +
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