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Subject: 3 fantastic cs
Replies: 5 Views: 372
gr8guy78 22.09.10 - 01:44pm
I have to say that 3 customer service is fantastic. On a few occasions when my add on has run out and iv run into my credit they have refunded me. Yesterday my phone was in my pocket unlocked and managed to dial some insurance no from a website. Luckily i cought it pretty quick but it had taken 20p off my credit. Thing is i only had 5 credit that was gonna be used for my web add on. I phoned * +
gr8guy78 22.09.10 - 01:47pm
3 up and explained thats its my fault etc but could they refund me 20p so i could get my add on. They completly understood and actually refunded me 50p. Apart from not being able to understand them sometimes, 3 customer service is excellent. * +
cfcfan11 25.09.10 - 09:26am
their a poor network with poor customer service i would never go back to them ya buy a top up and ya have to buy a add on which in that case they give ya half ya credit and keep the other half so really they are a big con no wounder why they are happy to give 50p to be honest pmpl they make enough conning its customer * +
ace99 27.09.10 - 10:32pm
3 is the best value for money network in the UK but most people who live all their lives in the UK like wastin money * +
greggie 27.09.10 - 11:40pm
Why dnt you always queue a web add on. Then itl never take your credit * +
curtlink 29.09.10 - 01:03pm
Who cares,3,o2,vodafone they all fine. *
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